U3: Problems and solutions

Solving an employee problem

Problems on the job

---

Vocabulary

[TODD] I asked you here to talk about your occasional tardiness.[HARRY] Oh, okay.[TODD] You see, it's becoming a bit of a problem. Sometimes you're as much as an hour late.[HARRY] I know.[TODD] So what's going on?[HARRY] I'm really sorry. I've been meaning to talk to you about this.[TODD] Okay, So what's the story?[HARRY] Well, as you know, my wife's just got new job.[HARRY] And it's now me who drives the kids to school every morning. That's what's making me late.[TODD] I know how that is. I have two kids of mu own. But regardless, we have to figure out a solution to this.[HARRY] I agree.[TODD] Another possibility would be for you to stay an hour later in the evenings. We have a lot of engineers who work late. They often have questions for us. You could deal with them. Would that work for you?[HARRY] Yeah, that would work. That would definitely work. Thanks, Todd. I appreciate your flexibility on this.[TODD] Let's try this for a couple of weeks, and see how it goes. And I want to emphasize that we value your work. This isn't a big deal.

---

Key words:

tardiness, flexibility, disorganized, sloppy, argumentative, offensive, instructions,