Communications Management

 

Communications Management

 

Ensuring timely and appropriate project information, including its generation, collection, distribution, storage, retrieval, and ultimate disposition.  It consists of identifying stakeholders, planning communications, distributing information, managing stakeholder expectations, and reporting performance.

 

This plan should describe meetings and reports as well as the frequency and content of reports sent to senior management, stakeholders, and the client. It should also describe the frequency and agenda for regular and exception meetings, such as team status meetings and senior management project reviews.

 

Sample communication Matrix

What

Client

Customer

TeamMember A

TeamMember B

Formal status reports

monthly

quarterly

weekly

weekly

Phone calls and e-mail

as needed

as needed

as needed

as needed

Team meetings

minutes weekly

as needed

attends weekly

attends weekly

Status report on project website

daily

daily

daily

daily