GLPI的功能列表

GLPI的功能列表
一般

多实体管理（多园，多结构）
多用户管理
多个身份验证系统（本地，LDAP广告，POP / IMAP，中科院，X509 ...）和多台服务器
多语言管理（提供45种语言）
权限和配置文件系统
分页系统
复杂的搜索模块
书签搜索系统
出版系统的公共或个人提醒
列表中显示领域的可配置
导出为PDF格式，CSV，SLK的（电子表格），PNG和SVG的系统
节能/恢复模块数据库的SQL格式
出口到数据库的XML格式
配置下拉菜单
字典
系统事件通知（消耗库存，到期合同和许可证），可定制和实体
自定义的cron任务
检查更新系统
UTF8的接口
HTML 4.01相容性

库存

进口的库存数据从一个或几个触网库存吴服务器或插件FusionInventory
其组成部分的管理，磁盘空间和TCO管理电脑库存舰队
电脑显示器连接管理库存
库存与设备（IP，MAC地址，VLAN的......）的连接管理的网络硬件舰队。
打印机库存车队管理连接到电脑及相关耗材和消费和报警阈值管理。

库存管理与电脑的连接外部设备（扫描仪，图形表...） - 存货的电话与管理连接到计算机的船队
如果库存许可证和到期日??期管理软件舰队
按地理区域的分配硬件（房间，地板...）
输入模型的管理，使同等配置的插入更容易
行政和财务信息管理（采购，保证和延伸，阻尼）
申请材料留下的库存
管理硬件的状态
管理材料（修理）的各种状态 - 通用外设和显示器能够得到相关的几台电脑的管理
对其他应用程序的外部债券的管理
库存元素的修改历史

servicedesk的ITIL

管理所有类型的材料库存的跟踪请求
经常性的跟踪请求，以便进行定期维修工程的管理
管理问题
跟踪请求开通使用Web界面或电子邮件
业务规则时开放门票（实体定制）
SLA的实体定制

最终用户

最终用户前端干预的需求
邮件跟踪干预的需求特点
干预的历史咨询
加入评论干预的要求，使用Web界面或电子邮件的可能性
批准的解决方案
满意度调查

技术员

干预需求优先级管理
干预要求的隐蔽性，强制性和预定义字段的管理模板
跟踪需求的干预措施
干预之间的链接要求管理
邮件跟踪干预
请求验证
分配的干预措施的要求
打开/关闭/重新开放的干预
分配的干预实时
做干预的历史
显示的干预措施，以做技术员
对于一个给定的硬件显示干预的历史
张贴由技术员实现干预
分配干预前的检查技术的可用性
对于一个给定的材料张贴干预的历史
干预规划管理
定义解决方案

统计

一个月，一年，总的统计报告，PNG，SVG或CSV。

全球
由技术人员或企业
由硬件，位置或类型
由用户
按类别
按优先级

管理

企业（制造商，供应商，输送机，领取福利的人...）和相关联系人管理
合同管理（贷款，雇用，租赁，保险，维修和服务）
管理库存，合同的内容有关的文件...
管理授权文件的类型
预算管理

保留
材料在受影响的库存与贷款公园的保留管理
预约的用户界面（日历）

知识库
管理的知识层次的基本制度
管理的一个公共的常见问题
通过目标的内容管理

报告

报告关于设备的代

按设备类型
由相关合同
通过商业信息

网络报告

技术指标方面
GLPI的使用了以下技术：

PHP的
MySQL的数据库
网页的HTML
CSS的样式表
XML生成报告

我们建议使用：

Apache Web服务器或同等学历
一个标准的尊重航海家

但GLPI的工作也与XAMPP，WAMP ...

FEATURES LIST OF GLPI
General

Multi-entities management (multi-park, multi-structure)
Multi-users management
Multiple Authentication System (local, LDAP, AD, Pop/Imap, CAS,x509...) and multiple servers
Multilingual management (45 languages available )
Permissions and profiles system
Pagination system
Complex search module
Bookmark search system
Publishing system for public or personal reminders
Configurability of display fields in lists
Export System in PDF, CSV, SLK (spreadsheet), PNG and SVG
Saving/restoration module of the database to the SQL format
Exportation of the database to the XML format
Configurable dropdowns
Dictionary
System of notifications on events (consumable stock, expiry ofcontracts and licenses), customizable and by entity
Customizable cron tasks
Updates check system
UTF8 interface
HTML 4.01 compatibility

Inventory

Import data of the inventory from one or several OCS InventoryNG servers or with the plugins FusionInventory
Inventory of the computers fleet with management of its components,disk space and TCO management
Inventory of the monitors with management of the connections to thecomputers
Inventory of the network hardware fleet with management of theconnections to the devices (IP, Mac addresses, VLANs...).
Inventory of printers fleet with management of connections to thecomputers and management of consumable associated and consumptionand the thresholds of alarm.

Inventory of the external devices (scanners, graphicaltables...) with management of the connections to the computers -Inventory of the telephones fleet with management of connections tothe computers
Inventory if the software fleet with license and expiration datesmanagement
Assignment of the hardware by geographic area (room,floor...)
Typing models management to make the insertion of equalconfigurations easier
Administrative and financial Information management (purchase,guarantee and extension, damping)
Filing of the materials left the inventory
Management of the status of the hardwares
Management of the various states for the materials (in repair...) -Management of generic peripherals and monitors being able to beassociated several computers
Management of external bonds towards other applications
History of the modifications on the elements of the inventory

Servicedesk ITIL

Management of the tracking requests for all the types ofmaterial of the inventory
Management of recurrent tracking requests for regularmaintenance
Management of problems
Tracking requests opened using web interface or email
Business rules when opening tickets (customizable by entity)
SLA customizable by entity

Final user

Final user front-end for intervention demand
Mail tracking of the intervention demand feature
Interventions history consultation
Possibility of adding comments at the request of intervention usingweb interface or email
Approval of the solution
Satisfaction survey

Technicians

Interventions demands priority management
Interventions demands templates with management of hidden,mandatory and predefined fields
Tracking of interventions demands
Link between interventions demands management
Mail tracking of interventions
Request validation
Assignment of interventions demands
Opening/Closing/Re-opening of interventions
Assignment of a real time of interventions
History of done interventions
Displaying of the interventions to do by a technician
Displaying of the history of the interventions for a givenhardware
Posting of the interventions to be realized by technician
Check availability of technicians before assignment of anintervention
Posting of the history of the interventions for a givenmaterial
Management of planning of intervention
Define the solution

Statistics

Statistics reports by month, year, total in PNG, SVG or CSV.

Global
By technician or enterprise
By hardware, location or type
By user
By category
By priority

Management

Management of enterprises (manufacturers, suppliers, conveyors,people receiving benefits...) and associated contacts
Management of the contracts (loan, hiring, leasing, insurance,maintenance and service)
Management of the documents related to the elements of inventories,contracts...
Management of the types of authorized documents
Budget management

Reservation
Management of the reservations for the material in affectedinventory with the park of loan
User interface (calendar) for reservation

Knowledge Database
Management of a basic system of knowledge hierarchical
Management of a public FAQ
Content management by targets

Reports

Reports generation about the devices

By device-type
By associated contract
By commercial informations

Network Reports

TECHNICALS ASPECTS
GLPI use the following technologies :

PHP
MYSQL for the database
HTML for the WEB pages
CSS for style sheets
XML for report generation

We recommend the use of :

The Apache WEB server or equivalent
A respectful navigator of the standards

But GLPI works also with Xampp, Wamp...