1200057 - When creating or refreshing a Crystal Report from a BW query, the list of available SAP sy

Symptom

When creating a Crystal Report from a BW query, the list of available SAP systems to connect to is empty.

Environment

• Business Objects Enterprise XI 3.1
• Business Objects Integration Kit for SAP XI 3.1
• SAP Netweaver BI 7.0

Reproducing the Issue

0. Create or refresh a Crystal report based on a BW query or other SAP connection type.
0. The list of available SAP connections is empty.

Cause

• Special characters (such as é and ü) found in saplogin.ini cannot be displayed and cause all Crystal Reports SAP connections to not be displayed.
• The issue has been identified and tracked under ID ADAPT00775400.

 

Resolution

Workaround:

• Open the saplogon.ini file in a text editor and save it as UTF-8 format.
• Now the list of systems will be visible, even if they contain special characters.

Solution:

• This enhancement (tracked under ADAPT00775400) is due to be implemented in Business Objects Integration Kit for SAP XI 3.1 SP3.
• After applying this service pack, it is no longer necessary to save the laplogonlini file in UTF-8 format.

See Also

If it is necessary to access a saplogon.ini file in a location other than C:\WINDOWS, follow the instructions in SAP Knowledge Base Article 1201833.

Keywords

KIT XIR3 XI R3 XI3.0 XI3 3 3.0 TITAN RN , 4106211; missing; gone; blank; cannot;

Header Data

 Released On2010.04.14 17:28:55Release StatusReleased to CustomerComponentBI-RA-CR SAP Crystal Reports, Business Views ManagerPriorityNormalCategoryBug Filed

Product

Product

Product Version

SAP Crystal Reports

Crystal Reports 2008 V0

References

This document refers to:

SAP Knowledge Base Articles1622790 Empty list within SAP system choice in Crystal Reports 2008 v11201833 How to configure Crystal Reports to use an SAPLogon.ini fileSymptom

When creating a Crystal Report from a BW query, the list of available SAP systems to connect to is empty.

Environment

• Business Objects Enterprise XI 3.1
• Business Objects Integration Kit for SAP XI 3.1
• SAP Netweaver BI 7.0

Reproducing the Issue

0. Create or refresh a Crystal report based on a BW query or other SAP connection type.
0. The list of available SAP connections is empty.

Cause

• Special characters (such as é and ü) found in saplogin.ini cannot be displayed and cause all Crystal Reports SAP connections to not be displayed.
• The issue has been identified and tracked under ID ADAPT00775400.

 

Resolution

Workaround:

• Open the saplogon.ini file in a text editor and save it as UTF-8 format.
• Now the list of systems will be visible, even if they contain special characters.

Solution:

• This enhancement (tracked under ADAPT00775400) is due to be implemented in Business Objects Integration Kit for SAP XI 3.1 SP3.
• After applying this service pack, it is no longer necessary to save the laplogonlini file in UTF-8 format.

See Also

If it is necessary to access a saplogon.ini file in a location other than C:\WINDOWS, follow the instructions in SAP Knowledge Base Article 1201833.

Keywords

KIT XIR3 XI R3 XI3.0 XI3 3 3.0 TITAN RN , 4106211; missing; gone; blank; cannot;

Header Data

 Released On2010.04.14 17:28:55Release StatusReleased to CustomerComponentBI-RA-CR SAP Crystal Reports, Business Views ManagerPriorityNormalCategoryBug Filed

Product

Product

Product Version

SAP Crystal Reports

Crystal Reports 2008 V0

References

This document refers to:

SAP Knowledge Base Articles1622790 Empty list within SAP system choice in Crystal Reports 2008 v11201833 How to configure Crystal Reports to use an SAPLogon.ini file