Troubleshooting Autoinvoice Import

metalink ：1089172.1

In this Document

 Purpose Troubleshooting Steps AutoInvoice Execution Report Errors:  Causes and Actions 1. Customer, Address, Remit To Address, and Contact Errors 2. Accounting Errors 3. Currency Errors 4. Transaction Type Errors 5. Transaction Flexfield Errors 6. Accounting Period Errors 7. Sales Credit Errors 8. Credit Memo Errors 9. Grouping Rule Errors 10. Receipt, Payment Method and Bank Errors 11. Payment Terms 12. Invoice/Transaction Numbering 13. Tax Errors 14.Miscellaneous Data Validation Errors 15. Globalization Issues (incl Latin Tax) 16. Other Errors Still Have Questions? References

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Applies to: 

Oracle Receivables - Version 11.5.10.0 and later
Information in this document applies to any platform.
Checked for relevance 12-Apr-2013
Executable:RAXTRX - Autoinvoice Import Program
Executable:RAXMTR - Autoinvoice Master Program

Purpose

Oracle Receivables (AR): AutoInvoice Information Center >Troubleshooting AutoInvoice for Oracle Receivables Release 11.5 Through 12 > Note 1089172.1

This note was created to facilitate troubleshooting AutoInvoice Execution Report Error Messages. In such scenarios, the AutoInvoice process completes successfully. When the process completes, the AutoInvoice Execution Report can be reviewed to verify any validation errors experienced.  Such error messages are commonly found on the AutoInvoice Execution Report and require additional troubleshooting to resolve.  This note provides the common errors experienced, the cause, the actions required to resolve, and additional reference material to help explain such issues.  

For general AutoInvoice Troubleshooting, please review Note 1075757.1, Troubleshooting AutoInvoice for Oracle Receivables Release 12.

For a comprehensive list of all AutoInvoice errors, please review Note 1138254.1, Listing of AutoInvoice Error Messages and Troubleshooting Tips to Resolve each Error

If the AutoInvoice Concurrent Request failed with an error status and no execution / validation report was generated then please review Note 1082238.1 Troubleshooting AutoInvoice: Concurrent Request Failures (Request Status = Error)

Also check out the new AutoInvoice Post-Process validation report tool Note 1523525.1. This report will give you recommendations and action items to fix the validation errors raised by AutoInvoice.

Tip:  Use your Browser keyword search feature to search for your error message.  In most browsers this can be invoked using the Ctrl+F  keystroke combination or by select Edit > Find

 

Troubleshooting Steps

AutoInvoice Execution Report Errors:  Causes and Actions

1. Customer, Address, Remit To Address, and Contact Errors

#Error String or PresentationMost Common Cause(s)Comprehensive List of Known Causes1.1Invalid bill to customer ID (ORIG_SYSTEM_BILL_CUSTOMER_ID)

• Value passed as Null
• Value passed does not exist in HZ_CUST_ACCOUNTS.CUST_ACCOUNT_ID
• Transaction Source Setup Error (should have listed REF)

Note 1097862.1, AutoInvoice Error: Invalid bill to customer id (ORIG_SYSTEM_BILL_CUSTOMER_ID)1.2Invalid bill to customer reference (ORIG_SYSTEM_BILL_CUSTOMER_REF)

• Value passed as Null
• Value passed does not exist in HZ_CUST_ACCOUNTS.original_system_reference
• Transaction Source Setup Error (should have listed ID)

Note 1097846.1, AutoInvoice Error: Invalid bill to customer reference (ORIG_SYSTEM_BILL_CUSTOMER_REF)1.3The Bill To address ID must exist in Oracle Receivables, and it must be assigned to the Bill To customer ORIG_SYSTEM_BILL_ADDRESS_ID.

• Value passed as Null
• Value passed is not properly defined as a Bill To Site (inactive or invalid value)
• Transaction Source Setup Error (should have listed REF)

Note 1097925.1, AutoInvoice Error: The Bill To address id must exist in Oracle Receivables, and it must be assigned to the Bill To customer ORIG_SYSTEM_BILL_ADDRESS_ID1.4The Bill To address reference must exist in Oracle Receivables, and it must be assigned to the Bill To customer (ORIG_SYSTEM_BILL_ADDRESS_REF)

• Value passed as Null
• Value passed is not properly defined as a Bill To Site (inactive or invalid value)
• Transaction Source Setup Error (should have listed ID)

Note 365287.1, AutoInvoice Error: The Bill To Address Reference Must Exist In Receivables, And It Must Be Assigned To The Bill To Customer (ORIG_SYSTEM_BILL_ADDRESS_REF)1.5The bill to customer of your credit memo transaction must be the same or related to the one of the invoice it is crediting

• RMA was created and customer or customer address was changed

Note 413607.1, AutoInvoice Error: The Bill To Customer Of Your Credit Memo Transaction Must Be The Same Or Related To The One Of The Invoice It Is Crediting1.6Invalid ship to customer ID (ORIG_SYSTEM_SHIP_CUSTOMER_ID)

• Value passed as Null
• Value passed is not properly defined as a Ship To site use (inactive or invalid value)
• Transaction Source Setup Error (should have listed REF)

Due to Bug 3424950 this error is not being displayed and instead the system is returning the error noted below for ORIG_SYSTEM_SHIP_ADDRESS_ID.  Steps to resolve have been included in that resolution article.1.7Invalid ship to customer reference (ORIG_SYSTEM_SHIP_CUSTOMER_REF)

• Value passed as Null
• Value passed is not properly defined as a Ship To site use (inactive or invalid value)
• Transaction Source Setup Error (should have listed ID)

Note 219868.1, AutoInvoice Error: The Supplied Ship To Address Reference Must Exist In Oracle Receivables And It Must Agree With The Supplied Ship To Customer(ORIG_SYSTEM_SHIP_ADDRESS_REF)1.8Invalid sold to customer id (ORIG_SYSTEM_SOLD_CUSTOMER_ID)

• Value passed as Null
• Value passed does not exist in HZ_CUST_ACCOUNTS.CUST_ACCOUNT_ID
• Transaction Source Setup Error (should have listed REF)

Note 1161925.1, AutoInvoice Error: Invalid sold to customer reference (ORIG_SYSTEM_SOLD_CUSTOMER_REF)1.9Invalid sold to customer reference (ORIG_SYSTEM_SOLD_CUSTOMER_REF)

• Value passed as Null
• Value passed does not exist in HZ_CUST_ACCOUNTS.original_system_reference
• Transaction Source Setup Error (should have listed ID)

Note 1161925.1, AutoInvoice Error: Invalid sold to customer reference (ORIG_SYSTEM_SOLD_CUSTOMER_REF)1.10The supplied ship to address ID must exist in Oracle Receivables, and it must agree with the supplied ship to customer (ORIG_SYSTEM_SHIP_ADDRESS_ID)
or
The supplied ship to address ID must exist in Oracle Receivables, and it must agree with the supplied ID

• Value passed as Null
• Value passed is not properly defined as a Ship To Site (inactive or invalid value)
• Transaction Source Setup Error (should have listed REF)

Note 262735.1, AutoInvoice Error: The supplied ship to address id must exist in Oracle Receivables, and it must agree with the supplied ship to customer (ORIG_SYSTEM_SHIP_ADDRESS_ID)1.11The supplied ship to address reference must exist in Oracle Receivables, and it must agree with the supplied ship to customer (ORIG_SYSTEM_SHIP_ADDRESS_REF)

• Value passed as Null
• Value passed is not properly defined as a Ship To Site (inactive or invalid value)
• Transaction Source Setup Error (should have listed ID)

Note 219868.1, AutoInvoice Error: The Supplied Ship To Address Reference Must Exist In Oracle Receivables And It Must Agree With The Supplied Ship To Customer (ORIG_SYSTEM_SHIP_ADDRESS_REF)1.12The Bill To contact ID must exist in Oracle Receivables, and it must be assigned to the Bill To customer (ORIG_SYSTEM_BILL_CONTACT_ID)

• Contact is not valid for the site specified
• Contact has been end dated or disabled

Note 747900.1, AutoInvoice Error: The Bill To Contact Id Must Exist In Oracle Receivables, And It Must Be Assigned to the Bill To customer (ORIG_SYSTEM_BILL_CONTACT_ID)1.13The Bill To contact ID must exist in Oracle Receivables, and it must be assigned to the Bill To customer (ORIG_SYSTEM_BILL_CONTACT_REF)

• Contact is not valid for the site specified
• Contact has been end dated or disabled

Note 747900.1, AutoInvoice Error: The Bill To Contact Id Must Exist In Oracle Receivables, And It Must Be Assigned to the Bill To customer (ORIG_SYSTEM_BILL_CONTACT_ID)1.14The supplied ship to contact ID must exist in Oracle Receivables, and it must agree with the supplied ship to customer (ORIG_SYSTEM_SHIP_CONTACT_ID)

• Contact is not valid for the site specified
• Contact has been end dated or disabled

Note 747900.1, AutoInvoice Error: The Bill To Contact Id Must Exist In Oracle Receivables, And It Must Be Assigned to the Bill To customer (ORIG_SYSTEM_BILL_CONTACT_ID)1.15The Bill To contact ID must exist in Oracle Receivables, and it must be assigned to the Bill To customer (ORIG_SYSTEM_SHIP_CONTACT_REF)

• Contact is not valid for the site specified
• Contact has been end dated or disabled

Note 747900.1, AutoInvoice Error: The Bill To Contact Id Must Exist In Oracle Receivables, And It Must Be Assigned to the Bill To customer (ORIG_SYSTEM_BILL_CONTACT_ID)1.16Balance forward billing is enabled for this customer at the account level, but is either disabled or not defined at site level

or

Balance forward billing is enabled for this customer but disabled at the account site level

• Incorrect Setup

Step-by-Step instructions to fix are in

Note 1053006.1, Error "Balance forward billing is enabled for this customer but disabled at the account site level" is raised when creating transactions for Balance Forward enabled customers

1.1711.5 Only
AutoInvoice does not default the paying customer information, if the payment method associated with the Bill to customer is of type 'BR', Bills Receivable.

• Bug 3666519

Patch 3666519 (The fix is also included in 11i.AR.O / 11i.FP.G)

Fixed files
raaihd.lpc to 115.10.1158.3
raavpm.lpc 115.7.1159.41.18Cannot get remit to address A default remit to address is not setup. Note 1101855.1 Troubleshooting Remit To Address in Oracle Receivables

The following notes can be referenced for Customer, Address, and Contact related issues:

• Note 1097660.1, Troubleshooting AutoInvoice Customer, Address and Contact Errors and Exceptions.
• Note 1069338.1, How To Define Customers For AutoInvoice.

2. Accounting Errors

 

#Error String or PresentationMost Common Cause(s)Comprehensive List of Known Causes2.1Please correct the revenue account assignment

• Undefined Accounts/Incomplete Setup.

• Processing Freight

Note 1088251.1, Please correct the revenue account assignment (AutoInvoice, Transaction Workbench, API).2.2Please correct the receivable account assignment

• Undefined Accounts/Incomplete Setup.

Note 1088218.1, APP-11526: Please Correct The Receivable Account Assignment2.3Please complete the offset account assignments

• Undefined Accounts/Incomplete Setup.

Note 436831.1, Autoinvoice errors with : Please complete the offset account assignments2.4Please complete your tax accounting flexfield

• Undefined Accounts/Incomplete Setup.
• Source Specific Requirement (Contracts, Order Management, etc).

Note 1087263.1, 11i/R12 AutoInvoice Exception: Please complete your tax accounting flexfield (Also occurs in Trx Workbench)2.5Please correct the freight account assignment

• Undefined Accounts/Incomplete Setup.
• Freight Carrier Setup
• Profile Option Setup
• OM Setup

Note 1096942.1, How To Setup and Troubleshoot Freight In AutoInvoice and The Transactions Form
2.6You must supply an unique id for your Accounting Flexfield ((Null))

• Mismatch in batch source setup vs data passed to the interface table

Note 415542.1AutoInvoice Error: You must supply an unique id for your Accounting Flexfield ((Null))2.7Value xxxxx in Segment Account Has Expired

• Setup / Data

Note 422753.1 AutoInvoice Error: Value xxxxx in Segment Account Has Expired2.8Not all AutoAccounting types are defined

• Setup: Occurs if any of the accounting types are not configured for an operating unit.  Fix is to configure values (even if they are not being used in your instance for areas like Freight and Tax).  Suggestion is to hard code these to a single account to avoid the error.

 

The following notes can be referenced for AutoAccounting related issues:

• Note 1080995.1, Troubleshooting AutoAccounting in AutoInvoice
• Note 1069052.1, Setting Up AutoAccounting Rules In Receivables.

The following Note can be reference if you are passing in invoice distributions:

• Note 1228525.1 How to Import and Troubleshoot Distributions in AutoInvoice Using RA_INTERFACE_DISTRIBUTIONS_ALL

3. Currency Errors

#Error String or PresentationMost Common Cause(s)Comprehensive List of Known Causes3.1The supplied amount must match unit selling price times the quantity when you do not use an AutoInvoice Clearing account.

• Currency Precision

Note 1111566.1, AutoInvoice Error: The supplied amount must match unit selling price times the quantity when you do not use an AutoInvoice Clearing account.3.2You cannot import transactions using a euro-derived currency after that currency's specified end date.

• Currency End Date Required

Note 965810.1, AutoInvoice Error: You Cannot Import Transactions Using a Euro-Derived Currency After That Currency's Specified End Date3.3Your Transaction currency must match one of the currencies which are associated with the payment method.

• Currency Mismatch

Note 217545.1, AutoInvoice Error: Your Transaction Currency Must Match One Of The Currencies Which Are Associated With The Payment Method

4. Transaction Type Errors

#Error String or PresentationMost Common Cause(s)Comprehensive List of Known Causes4.1Invalid transaction type name (CUST_TRX_TYPE_NAME) ((Nil))

• Data/Transaction Source Setup

Note 1112634.1, AutoInvoice Error: Invalid Transaction Type Name (CUST_TRX_TYPE_NAME)4.2Invalid transaction type id (CUST_TRX_TYPE_ID) ((NULL))

• Data/Transaction Source Setup

Note 1116093.1, AutoInvoice Error: Invalid Transaction Type id (CUST_TRX_TYPE_ID)

The following note can be referenced for Tranaction Type related issues:

• Note 1067797.1, Setting Up Transaction Types In Receivables

5. Transaction Flexfield Errors

#Error String or PresentationMost Common Cause(s)Comprehensive List of Known Causes5.1None of the transaction flexfield contexts you have provided for this request have enabled segments* Flexfield setup

Responsibility: Receivables Manager
Navigation: Setup > Financials > Descriptive > Segments

Query for Application = Receivables, Title = Line Transaction Flexfield

* In the Context field section, under Code, place the cursor on the record that matches the value returned by the select above
* Click on Segments button
* Ensure that at least one segment exists and is enabledNote 1077555.1 Troubleshooting Transaction Flexfields in AutoInvoice  (Step 1c)5.2All enabled segments of Transaction Flexfield must have a value.This error is raised when you do not provide the complete set of segments associated with the context you specified in the interface lines table.

Review the interface table to identify with interface_line_id is raising such an error. Use the value in INTERFACE_LINE_CONTEXT to run a query in the form:

Responsibility: Receivables Manger
Navigation: Setup > Financials > Flexfields > Descriptive > Segments
Query on Title = Line Transaction Flexfield
Navigate to the Context Field Values of the form, and in the Context field, locate the record with the value that matches INTERFACE_LINE_CONTEXT above.
Then click on Segments, paying attention to which segments are enabled, then make sure these same segments are provided in the Interface table.Note 1077555.1 Troubleshooting Transaction Flexfields in AutoInvoice (Step 1d)

6. Accounting Period Errors

#Error String or PresentationMost Common Cause(s)Comprehensive List of Known Causes6.1Please define all periods in which revenue is to be recognized or credited. Note that revenue cannot be recognized or credited in closed and close pending periods.

• Accounting Periods are not properly defined.
• Accounting Rule Definition

Note 455691.1, Error: Please Define All Periods In Which Revenue Is To Be Recognized Or Credited (AutoInvoice and Transaction Workbench)6.2Unable to derive a GL date for your transaction. Please ensure that your transaction is in a GL period which you have defined.

• Acounting Periods are not properly defined.
• Scheduled AutoInvoice Request.

Note 1122898.1, AutoInvoice Error: Unable To Derive A GL Date For Your Transaction. Please Ensure That Your Transaction Is In A GL Period Which You Have Defined

 

The following note can be referenced for Date Derivation:

• Note 201241.1, Troubleshooting AutoInvoice Date Derivation: GL Date, Invoice Date, Due Date, Ship Date, Billing Date, Rule Date

7. Sales Credit Errors

#Error String or PresentationMost Common Cause(s)Comprehensive List of Known Causes7.1Invalid salesrep id (SALESREP_ID) ((Nil))

• Invalid Value Interfaced.
• Transaction Source Setup.

Note 1112672.1, AutoInvoice Error: Invalid Salesrep id (SALESREP_ID)7.2Invalid sales credit type name (SALES_CREDIT_TYPE_NAME) ((Nil))

• Invalid Value Interfaced.
• Transaction Source Setup.

Note 1112705.1, AutoInvoice Error: Invalid Salesrep Number (SALESREP_NUMBER)7.3Invalid sales credit type id (SALES_CREDIT_TYPE_ID) ((Nil))

• Invalid Value Interfaced.
• Transaction Source Setup.

Note 1112672.1, AutoInvoice Error: Invalid Salesrep id (SALESREP_ID)7.4Invalid primary salesrep number (PRIMARY_SALESREP_NUMBER)

• Transaction Source Setup

Note 1112705.1, AutoInvoice Error: Invalid Salesrep Number (SALESREP_NUMBER)7.5You must supply a value for the sales credit amount ((Nil))

• Transaction Source Setup

Note 1116984.1, AutoInvoice Error: You Must Supply a Value For The Sales Credit Amount7.6You must supply sales credit assignments for this transaction because the system option Require Salesreps is set to Yes

• System Options Setup - Require Sales Person.
• Sales Credits are not provided in the interface.

Note 1117036.1, AutoInvoice Error: You Must Supply Sales Credit Assignments For This Transaction Because The System Option Require Salesreps Is Set To Yes7.7Please Enter Quota Sales Credit Percentages That Equal 100 Percent

• Sales Credit Percentage

Note 1117668.1, AutoInvoice Error: Please Enter Quota Sales Credit Percentages That Equal 100 Percent7.8Primary salesperson is invalid with current transaction date

• Salesrep is required but was not provided.

Note 244957.1 AutoInvoice Error: Primary salesperson is invalid with current transaction date

The following note can be referenced for Sales Credit Related Issues:

• Note 1118944.1, Troubleshooting AutoInvoice - Sales Credits

8. Credit Memo Errors

#Error String or PresentationMost Common Cause(s)Comprehensive List of Known Causes8.1Cannot apply the credit memo because the invoice is locked by another user. Please try again later.

• Data Related - Referenced Invoice.

Note 1087146.1, Cannot Apply The Credit Memo Because The Invoice Is Locked By Another User. Please Try Again Later.8.2You can not apply more than the original line amount
OR
The total amount of your credit memo cannot exceed the balance of the debit item it is crediting

• Invoice to be credited has existing applications (receipt, credit memo, etc).

Note 1122945.1, AutoInvoice Error: You Can Not Apply More Than The Original Line Amount8.3You cannot supply any account assignment for your credit memo transaction when the system option 'Use Invoice Accounting for Credit Memos' is Yes

• When AR: Use Invoice Accounting for Credit Memo is Yes, you should not pass distribution details.

Note 1122964.1, AutoInvoice Error: You Cannot Supply Any Account Assignment For Your Credit Memo Transaction When The System Option 'Use Invoice Accounting For Credit Memos' is Yes8.4The Open Receivable flag of your credit memo must match the flag of the transaction you are crediting

• Credit Memo/Invoice Transaction Type Open Receivables Flag

Note 1122984.1, AutoInvoice Error: The Open Receivable Flag Of Your Credit Memo Must Match The Flag Of The Transaction You Are Crediting8.5A credit memo is attempting to overapply a specific transaction line, but overapplication is not allowed.

• Credit Memo/Invoice Transaction Type Allow Overapplication Flag setting

Note 1110573.1, Troubleshooting Credit Memos in Receivables8.6You cannot apply a transaction with a negative amount to another transaction with a negative balance and vice versa

• Credit Memo/Invoice Transaction Type Allow Overapplication Flag setting

Note 1174659.1 AutoInvoice Error: You cannot apply a transaction with a negative amount to another transaction with a negative balance and vice versa.8.7Please enter a unit selling price for this credit line that is less than the unit selling price for its target invoice line

• Data Related, UNIT_SELLING_PRICE

Note 1145259.1, AutoInvoice Error: Please enter a unit selling price for this credit line that is less than the unit selling price for its target invoice line8.8You cannot over apply this transaction.

• Setup
• Data Related

Note 1147943.1, AutoInvoice Error: You cannot over apply this transaction.8.9The valid values for credit method for accounting rule are PRORATE LIFO and UNIT

• Data Related

Note 1149363.1, AutoInvoice Error: The valid values for credit method for accounting rule are PRORATE, LIFO and UNIT.8.10Invoice Cannot Be Credited Due To Its Electronic Invoice Status

• Bug

Note 884528.1 AutoInvoice Error: Invoice Cannot Be Credited Due To Its Electronic Invoice Status

The Following Notes can be used for Credit Memo Related Issues:

• Note 1110573.1, Troubleshooting Credit Memos in Receivables.
• Note 215373.1, How to Setup and Create Credit Memos in Receivables

9. Grouping Rule Errors

#Error String or PresentationMost Common Cause(s)Comprehensive List of Known Causes9.1You can supply at most one Receivables account for a transaction (an invoice, a debit memo or a credit memo).

• Data Related - Transaction Flexfields
• Setup Related - Grouping Rules

Note 1146563.1, AutoInvoice Error: You can supply at most one Receivables account for a transaction (an invoice, a debit memo or a credit memo)9.2Extensions in the copy group do not have the same values for payment channel, instrument assignment.

• Bug

Note 1176555.1, Autoinvoice Error: Extensions in the copy group do not have the same values for payment channel, instrument assignment.

The Following Notes can be used for Credit Memo Related Issues:

• Note 1084554.1, Troubleshooting Grouping Rules In AutoInvoice
• Note 1067993.1, How To Use Grouping Rules With AutoInvoice

10. Receipt, Payment Method and Bank Errors

#Error String or PresentationMost Common Cause(s)Comprehensive List of Known Causes10.1A receipt method is required when a payment extension entity is passed

• Payment method associated with Automatic receipts or Credit Card payments incorrectly setup

Note 1205775.1 AutoInvoice Error: A receipt method is required when a payment extension entity is passed10.2The supplied payment method must be defined and active for the bill-to customer or site

• Setup

Note 1058782.1AutoInvoice Error: The supplied payment method must be defined and active for the bill-to customer or site10.3When the receipt method is of type Automatic, you must either supply a valid bank account or ensure that a primary bank account for the currency code of the transaction has been set up for the Bill To

• Date attached to the receipt method falls after transaction date

Note 1072672.1 AutoInvoice Error: When the receipt method is of type Automatic, you must either supply a valid bank account or ensure that a primary bank account for the currency code of the transaction has been set10.4The Supplied Cust Bank account (Customer_bank_account_id) Must Be Valid And Active

• AutoInvoice created the customer bank account with effective date as sysdate,
  and the invoice date is set to the sales-order date, which was before sysdate.  This is happening for non shippable lines.

Note 438237.1 AutoInvoice Error : The Supplied Cust Bank account (Customer_bank_account_id) Must Be Valid And Active10.5Transaction extension does not exist.

• Setup

,Note 1271912.1 Autoinvoice Error: Transaction Extension does not exist.

11. Payment Terms

#Error String or PresentationMost Common Cause(s)Comprehensive List of Known Causes11.1Please set a default payment term for the customer, site, or transaction type.You will get the error if both of the following is true:

• You have not setup a default payment term
• You have not checked Override Terms

Note 1171367.1 AutoInvoice Error: Please set a default payment term for the customer, site, or transaction type11.2You cannot supply payment terms for your credit memo transaction.

• Credit Memo was passed with payment terms

Note 1174094.1 AutoInvoice Error: You cannot supply payment terms for your credit memo transaction11.3You Must Supply Payment Terms For Your Non-credit Transaction

• Setup/Data

Note 1171284.1 AutoInvoice Error: You Must Supply Payment Terms For Your Non-credit Transaction

12. Invoice/Transaction Numbering

#Error String or PresentationMost Common Cause(s)Comprehensive List of Known Causes12.1You must supply an invoice number when your batch source indicates manual invoice numbering;
otherwise you must leave invoice number blank.

• Setup/Data

Note 277086.1  You must supply an invoice number when your batch source indicates manual invoice numbering; otherwise you must leave invoice number blank12.2APP-11948 Duplicate invoice number ()

• Setup/Data

Note 130377.1APP-11948 Duplicate invoice number ()

13. Tax Errors

#Error String or PresentationMost Common Cause(s)Comprehensive List of Known Causes13.1Invalid tax exempt flag (TAX_EXEMPT_FLAG)

• Setup / Data

Note 1086586.1 AutoInvoice Error: Invalid tax exempt flag (TAX_EXEMPT_FLAG)13.2The system cannot calculate the taxable basis for the imported tax line because the tax rate is 0 but the tax amount  is not 0. Please change either the tax rate or the tax amount.

• AMOUNT interfaced is not equal to the AMOUNT of LINE * TAX_RATE

Note 742419.1 AutoInvoice Error: The system cannot calculate the taxable basis for the imported tax line because the tax rate is 0 but the tax amount is not 0. Please change either the tax rate or the tax amount.13.3Adjusted document information is missing in our ZX repository

• Bug(s)

Note 551361.1AutoInvoice Error: Adjusted document information is missing in our ZX repository13.4This transaction business category code does not exist

• Bug(s)

Note 973469.1 AutoInvoice Error: Transaction Business category code does not exist13.5The Tax Code does not allow override of the amount includes tax flag

• Setup / Data

Note 402892.1 AutoInvoice Error: The Tax Code Does Not Allow Override Of The Amount Includes Tax Flag13.6Unable to find a default tax code for this transaction

• Occurs in 11i due to setup and defects

Note 1086193.1 AutoInvoice Error: Unable to find a default tax code for this transaction13.7Error in ARP_PROCESS_TAX.populate_ar_tax_struct()

• Setup / Data

Note 1115984.1 AutoInvoice Error: Error in ARP_PROCESS_TAX.populate_ar_tax_struct

14.Miscellaneous Data Validation Errors

Note: The following errors can be experienced when the AutoInvoice Import validation process determines the transaction records are not valid to create a complete transaction:

#Error String or PresentationMost Common Cause(s)Comprehensive List of Known Causes14.1You cannot define rules when your Accounting Method is Cash Basis.

• Bug

Note 369508.1 You cannot define rules when your Accounting Method is Cash Basis.14.2Please supply both an invoicing rule and an accounting rule for this invoice.

• Setup/Data Related

Note 1116934.1, How To Setup And Troubleshoot Invoicing Rules and Accounting Rules (under section 5.j)14.3Unable to get the product code for inventory_item_id

• Setup/Date Related

Note 1217094.1 AutoInvoice Error: Unable to get the product code for inventory_item_id14.4You must supply the amount for this transaction ( Nil )

• Setup/Date Related

Note 370557.1 AutoInvoice Error: You Must Supply The Amount For This Transaction ( Nil )14.5This inventory item has Invoice Enabled flag set to No

• Setup/Date Related

Note 549203.1 Autoinvoice Error: This Inventory Item Has Invoice Enabled Flag Set To No14.6The supplied unit of measure and the primary unit of measure of your system item must share the same unit of measure class

• Setup/Date Related

Note 1132807.1 Troubleshooting Unit of Measure Issues with AutoInvoice14.7Invalid ship via (SHIP_VIA) (SHIP_VIA)

• Setup/Date Related

Note 274785.1Autoinvoice Error: Invalid Ship Via (Ship_Via) (Ship_Via)14.8Invalid Warehouse ID (WAREHOUSE_ID) (xxx)

• Setup/Data Related

Note 1089026.1 AutoInvoice Error: Invalid Warehouse ID (WAREHOUSE_ID) (xxx)14.9Consolidated billing is enabled for this customer or bill-to-site, therefore you cannot import bills.

• Balance Forward Billing was configured at the Customer level but not at the site level

Note 1082767.1Autoinvoice Error : Consolidated billing is enabled for this customer or bill-to-site, therefore you cannot import bills.14.10An invoice can only reference a commitment (xxxxx)

• Mandatory fields are not populated for the Commitment Transaction Type that was being passed

Note 755834.1 AutoInvoice Error: An Invoice Can Only Reference A Commitment14.11A rule end date is required when using the Daily Revenue Rate rule. (DD-MON-YY)

• Bugs

Note 563749.1 AutoInvoice Error: A rule end date is required when using the Daily Revenue Rate rule. (DD-MON-YY)14.12Please define the item validation organization in the Parameters window in Order Management

• Setup/Data Related

Note 1163873.1 Error: Please define the item validation organization in the Parameters window in Order Management14.13The document created must have a non-negative total amount because the creation sign for your transaction type is Positive

• Setup / Data Related

Note 568095.1 AutoInvoice Error: The document created must have a non-negative total amount because the creation sign for your transaction type is Positive

14.14You cannot supply system items for your debit memo transaction

• Bugs

Note 1265765.1AutoInvoice Error: You cannot supply system items for your debit memo transaction14.15Errors: 1)

• Bug

Note 804334.1, Autoinvoice Error: AutoInvoice Validation Report Shows an Error with Blank Text

15. Globalization Issues (incl Latin Tax)

#Error String or PresentationMost Common Cause(s)Comprehensive List of Known Causes15.1Please enter a numeric value for the total gross weight for this transaction.
Please enter a numeric value for the total net weight.

• The value in Gross Weight was incorrectly set to be the same as Net Weight.

Due to code bug documented in
Bug 7656986

Please apply Patch 8871748:R12.JL.A
15.2This Product Type Code is not associated with any Country

• Latin Tax Setup and/or Bugs

Note 1160707.1 AutoInvoice Error: This Product Type Code is not associated with any Country15.3Please Enter A Fiscal Classification Code For Transaction Line
and
Please enter a Transaction Nature for transaction line

• Bug(s)

Note 820473.1 AutoInvoice Error: Please Enter A Fiscal Classification Code For Transaction Line and Please enter a Transaction Nature for transaction line

15.3Taiwan Globalizations / Localizations:
All Government Uniform Invoice numbers were used for this transaction source. Please use a different transaction source for a new invoice number range

• Setup

Note 1075056.1 AutoInvoice Error: All Government Uniform Invoice numbers were used for this transaction source. Please use a different transaction source for a new invoice number range

16. Other Errors

#Error String or PresentationMost Common Cause(s)Comprehensive List of Known Causes16.1in RAXTRX log file:
REP-0004: Warning: Unable to open user preference file.

in AutoInvoice Execution Report:
No Data Found ***** ok no error

• Bug(s)

Note 1106851.1, AutoInvoice Error: REP-0004 Warning Unable to open user preference file
16.2The Input Parameters which is normally shown at the top of the AutoInvoice Execution Report is missing.

• Bug(s)

Note 807867.1, AutoInvoice issue: Autoinvoice Execution Report Does Not Show Input Parameters Used by the Process
16.3AutoInvoice Execution Report output shows the Selected count and Rejected count, however it shows ***** No Data Found ***** under Exceptions, no details are provided regarding the rejected rows.

• Setup

Note 1339417.1,  Autoinvoice Issue: AutoInvoice Execution Report is Not Showing Validation Errors For Some Transactions

Still Have Questions?

To discuss this information further with Oracle experts and industry peers, we encourage you to review, join or start a discussion in theMy Oracle Support Receivables Community.

To provide feedback on this note, click on the Rate this document link.

If you feel that a Service Request is needed, please be sure to provide the information listed below.

• Test to see if the problem can be replicated in the AR transaction workbench
• Include the Autoinvoice Exception Report if any
• Include the Autoinvoice Concurrent Process log file (see Note 1079666.1)
• Enable and include the FND debug log file generated by Autoinvoice (see Note 1079666.1)
• Include Diagnostics:

• Oracle Receivables AutoInvoice Interface Data Collection Test, this would show support what the interface data looks like.
• Oracle Receivables General Setup Test, this would show how the Line transaction Flexfield is defined.

For information on the diagnostic, please review the Diagnostic catalogs:

•   Release 11.5: see Note 179661.1, E-Business Suite Diagnostics 11i Test Catalog
•   Release 12.x: see Note 421245.1, E-Business Suite Diagnostics References for R12

Once you have identified your release, locate the right note for example, in 12.0.6,Note 732187.1, R12.0.6+ : Oracle Receivables AutoInvoice Interface Data Collection Test.

References

NOTE:1067402.1 - AutoInvoice Setup for Release 12: A Case Study Using a Simple Script
NOTE:1075757.1 - Troubleshooting AutoInvoice for Oracle Receivables Release 11.5 Through 12
NOTE:1138524.1 - Portal/Reports Integration Randomly Fail With REP-50125:Java.Lang.StringIndexOutofBoundsException
NOTE:1523525.1 - R11i/12: AR: AutoInvoice Post-Process Analyzer: Overview and Installation Instructions