Instructions for Pulling BMC Logs - Servers

1. Configure the network interface:
   
   The Server's BMC controller shares the network interface with the onboard NIC port 1. By default, the BMC network interface is enabled and set to the following IP settings:
   
   IP 10.1.1.97 Subnet 255.255.255.000
   These settings can be verified or set in F1 setup under Advanced Setup -> Baseboard Management Controller (BMC) Settings -> BMC Network Configuration (see below):
   
   
   
   
2. Install, Run, and Configure the SMBridge Utility:
   
   To connect to the BMC network interface, you would need to install the SMBridge Utility referenced above on your laptop or a client system. Download and unzip the package and run setup.exe. Follow the prompts on the screen to install, using all of the default selections. By default, the application will install to the C:/program files/OSA directory.
   
   To run the application, attach the laptop/client to port 1 on the server. Make sure the laptop/client is configured with the same subnet mask (255.255.255.0) and different host IP address such as 10.1.1.100. Open a command prompt and check the connection between the laptop/client and the Server's BMC with the following command: Ping 10.1.1.97
   
3. Pull and submit the Logs:
   
   Now change to the install directory C:/program files/OSA. To pull BMC logs via the network, the following syntax is used:
   smbridge -ip IPADDRESS -u USERNAME -p PASSWORD sel get

   Pulling the logs from a BMC set to default network settings would be done with the following command:
   smbridge -ip 10.1.1.97 -u USERID -p PASSW0RD sel get

   (Note that the "0" in PASSWORD is a zero)

   To save the logs to a text file, issue the following command:
   smbridge -ip 10.1.1.97 -u USERID -p PASSW0RD sel get >bmclog.txt

   Now that we have collected our BMC log, it can be forwarded to IBM Support.

Disclaimer:
Do not retrieve the BMC log data using a method other than the one described in this instruction; otherwise IBM Support may not be able to provide action plans from the output.

If the Utility does not yet support the Machine Type the log came from, IBM Support may not be able to provide action plans from the output.

If the Utility fails to provide an action plan, it will still provide the original log for viewing.