识别撒谎的面试者的十种方法
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11月17日
Forbes最近的一篇文章是关于警察、侦探如何识别撒谎的对象Ten Ways To Tell If Someone Is Lying To You,其中很多原理也都是可以用在招聘者面试候选人的过程中间的:
- Watch Body Language. 观察肢体语言 Derrick Parker, a 20-year veteran of the New York Police Department and co-author of Notorious C.O.P., says to look for physical clues, especially sweating and fidgeting.
- Seek Detail. 注意细节 Liars' stories often lack detail, says Lindsay Moran, a former CIA officer and author of Blowing My Cover: My Life as a CIA Spy. Her solution: Push your subject for particulars. The more minutiae a liar has to provide, the more likely he is to slip up.
- Beware Unpleasantness. 沟通是否愉快 "Liars are noticeably less cooperative than truth-tellers," found psychologists Bella M. DePaulo and Wendy L. Morris in a review of studies on deception. "Liars also make more negative statements and complaints than truth-tellers do, and they appear somewhat less friendly and pleasant," they write in The Detection of Deception in Forensic Contexts.
- Observe Eye Contact. 眼神交流 A subject’s failure to make eye contact is often sign of deceit, say both former NYPD officer Parker and former CIA agent Moran.
- Signs of Stress. 是否紧张 Look for dilated pupils and a rise in vocal pitch. Psychologists DePaulo and Morris found that both phenomena were more common in liars than truth-tellers.
- Listen for the Pause. 留心对话中的停顿 Forced to make up a story on the spot, most speakers will take a beat or two to collect their thoughts.
- Ask Again. 再问一遍 Police interrogators often ask suspects to repeat their stories, and listen for inconsistencies to ferret out lies. But be careful: “Smart people maintain the consistency of lies better than dumb people,” says psychologist Robert Feldman, a professor of psychology at the University of Massachusetts.
- Beware Those Who Protest Too Much. 提防有很多奇怪意见的人 Someone who consciously is trying to make you think he’s honest--for instance, by injecting the phrase “to be honest”--may be lying. Most people assume they will be trusted most of the time. If someone expects otherwise, take a moment to ask yourself why.
- Know Thyself. 相信自己 One reason liars succeed is that listeners don't really want to know the truth, says psychologist Feldman. So be honest with yourself about what it is you want to hear. You may wish to believe that a trusted employee didn't have his hand in the cookie jar. But does his story actually make sense?
- Work on Your Intuition. 培养自己的直觉 "Good human lie detectors, if there are such persons, are likely to be good intuitive psychologists. They would figure out how a person might think or feel if lying in a particular situation, compared to telling the truth, then look for behavioral indications of those thoughts or feelings," write psychologists De Paulo and Morris.
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其它链接:
面试中HR识别谎言技巧大揭密
- 识别撒谎的面试者的十种方法
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