Prerequisite Check "CheckRollbackable" On Auto-rollback Patches Failed (文档 ID 1331900.1)

In this Document

 Symptoms Cause Solution References

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APPLIES TO:

Oracle Universal Installer - Version 10.2.0.1 and later
Information in this document applies to any platform.

SYMPTOMS

When applying CPUAPR2011 patch 11725015, opatch is attempting to rollback the following patches:

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Patches [ 10249540 8836681 8568405 ] will be rolled back
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During rollback operation opatch fails this way:

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Patch 8836681:
Archive Action: Source file "/u01/oracle/product/10.2.0/.patch_storage/8836681_Sep_1_2009_10_39_07/files/lib/libserver10.a/kkxs.o" does not exists.
'oracle.rdbms, 10.2.0.4.0': Cannot update file '/u01/oracle/product/10.2.0/lib/libserver10.a' with '/kkxs.o'
Archive Action: Source file "/u01/oracle/product/10.2.0/.patch_storage/8836681_Sep_1_2009_10_39_07/files/lib/libserver10.a/kza.o" does not exists.
'oracle.rdbms, 10.2.0.4.0': Cannot update file '/u01/oracle/product/10.2.0/lib/libserver10.a' with '/kza.o'
Archive Action: Source file "/u01/oracle/product/10.2.0/.patch_storage/8836681_Sep_1_2009_10_39_07/files/lib/libserver10.a/kzvdve.o" does not exists.
'oracle.rdbms, 10.2.0.4.0': Cannot update file '/u01/oracle/product/10.2.0/lib/libserver10.a' with '/kzvdve.o'

Patch 8568405:
Archive Action: Source file "/u01/oracle/product/10.2.0/.patch_storage/8568405_Jun_8_2009_20_04_47/files/lib/libserver10.a/kpolon.o" does not exists.
'oracle.rdbms, 10.2.0.4.0': Cannot update file '/u01/oracle/product/10.2.0/lib/libserver10.a' with '/kpolon.o'

UtilSession failed: Prerequisite check "CheckRollbackable" on auto-rollback patches failed.
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OPatch failed with error code 73
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CAUSE

$ORACLE_HOME/.patch_storage is corrupted and does not contain the needed files for the rollback.

It is highlighted this way:

on UNIX :

cd $ORACLE_HOME
find ./.patch_storage > /tmp/find.log

(on windows the method is to open a cmd box and do:
set ORACLE_HOME=.....
cd %ORACLE_HOME%\.patch_storage
dir /s * > c:\find.log)

The content of find.log shows that the files reported by opatch are no longer under the .patch_storage directory.

Possibilities to explain these missing files:

- Space is exhausted in the filesystem (df -k will show this).  In such case the first thing to do is to recover some space.
"opatch util cleanup" can be used to accomplish this.
Note 550522.1: How To Avoid Disk Full Issues Because OPatch Backups Take Big Amount Of Disk Space

- Manual clean up in .patch_storage: this is not supported
Note 403218.1: Can You Delete $ORACLE_HOME/.patch_storage Directory ?

The hidden directory .patch_storage must never be touched manually unless technical support advises to do so.

SOLUTION

These are the only supported solutions :

- Restore complete .patch_storage directory from backed up ORACLE_HOME prior to the files missing .

- Reinstall  ORACLE_HOME .

- Clone the ORACLE_HOME from a identical environment .

 

REFERENCES

NOTE:403218.1 - Can You Delete $ORACLE_HOME/.patch_storage Directory ?
NOTE:550522.1 - How To Avoid Disk Full Issues Because OPatch Backups Take Big Amount Of Disk Space.