安装Rational Rose Enterprise Edition 2003中的两个问题

系统：windows XP sp2

问题１：SmartHeap Library:HEM_BAD_POINTER

这个是以对话框的 的形式跳出来的，直接点了确定跳过去的。后来查了一下，以下是来自百度的答案：

是 xp sp2 中的一个bug引起SmartHeap运行库出错
As of 11/09/04 we have available a SmartHeap shw32.dll which checks to see if a MEM_BAD_POINTER error is due to this service pack 2 bug. If it is, then by default SmartHeap will not report the error to the desktop. Note that this is not a true fix: a fix is beyond are capability, since the problem is in a Microsoft DLL. But in most cases the error is benign, so if the error message is suppressed, users won't be aware of it. Send an email to [e-mail] if you want to receive one of these modified SmartHeap DLLs.

你可以向 [e-mail] 索取一个新的 shw32.dll 来消除这个提示框，不过仅仅是消除提示框而已，bug 仍然存在。 shw32 放在 76.151 的 /incoming/Temp/temp/ 目录下了，解开替换 Rational/Rose/ 下的那个即可。
参考资料：http://bbs2.ustc.edu.cn/cgi/bbsgcon?bn=SoftEng&fn=G41e77f8c&num=176

问题２：Error 1920 Service NutCrackerService (NutCrackerService) failed to start Verify that you have sufficient privileges to start system services.打印机和共享文件服务没有开启

到控制面板->管理工具->服务，找到　　

Server项：支持此计算机通过网络的文件、打印、和命名管道共享。如果服务停止，这些功能不可用。如果服务被禁用，任何直接依赖于此服务的服务将无法启动。

可执行文件路径：C:/WINDOWS/system32/svchost.exe -k netsvcs　启动即可

若找不到Server项：进入控制面板->网络连接->本地连接，点 属性->安装->服务->添加，即可看到本地连接的属性项：常规 里面增加了 （Microsoft网络的文件和打印机共享），然后再次运行rose 2003的安装即可。

Solution You must install the Microsoft® Windows® File and Printer Sharing for Microsoft Networks service by using the following procedure:

1. Open the Control Panel.
2. Click Network and Dial-up Connections
3. Click Local Area Connection
4. Click Properties
5. You will see Components checked are used by this connection and File and Printer Sharing for Microsoft Networks within the list
6. If it does not, click the Install button
7. When the Select Network Component Type dialog box appears, click Service
8. When Select Network Service dialog box appears, within the Network Service list, click File and Printer Sharing for Microsoft Networks
9. Next, click OK
10. Close the Properties window, the Local Area Connection Status window, the Network and Dial-up Connections, and the Control Panel

The installation will then continue successfully. If it does not, you must restart the installation procedure from the beginning.