How to troubleshoot the "Could not create 'CDO.Message'" error message
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https://support.microsoft.com/en-us/kb/910360
Method 1: Make sure that the Cdosys.dll file is correctly registered
- Determine whether the Cdosys.dll file is correctly registered. To do this, follow these steps:
- Click Start, click Run, typeregedt32, and then click OK.
- In Registry Editor, locate and then expand the HKEY_CLASSES_ROOT registry subtree. ExpandTypeLib, and then locate {CD000000-8B95-11D1-82DB-00C04FB1625D}.
- Expand {CD000000-8B95-11D1-82DB-00C04FB1625D}, expand1.0, and then click 0.
- Click win32, and then confirm that the following value is displayed in the right panel:Drive:\WINDOWS\system32\cdosys.dll
- Register the Cdosys.dll file. To do this, follow these steps:
- Click Start, click Run, typeregsvr32 %systemroot%\system32\cdosys.dll, and then clickOK.
Note You may receive the 0x800704da error code if multiple versions of CDO exist on the same operating system. To resolve this issue, use theregsrv32 -u cdosys.dll command to unregister the Cdosys.dll file. Then, reregister the Cdosys.dll file by running the following command:regsvr32 %systemroot%\system32\cdosys.dllFor more information about CDO versions, visit the following Microsoft Developer Network (MSDN) Web site:http://msdn2.microsoft.com/en-us/library/ms978698.aspx
- Click Start, click Run, typeregsvr32 %systemroot%\system32\cdosys.dll, and then clickOK.
Method 2: Grant permissions for the user account to access the registry key for CDO for Windows 2000 Library
- Grant permission for the user account to access the registry key for CDO for Windows 2000 Library.
- Click Start, click Run, typeregedt32, and then click OK.
- In Registry Editor, locate and expand the HKEY_CLASSES_ROOT registry key. ExpandTypeLib, and then locate {CD000000-8B95-11D1-82DB-00C04FB1625D}.
- Right-click {CD000000-8B95-11D1-82DB-00C04FB1625D}, clickPermissions, and then click Add.
- Type ComputerName\UserName, and then clickOK
Note The placeholder ComputerName represents the name of the computer. The placeholderUserName represents the name of the user. - Click to select the check box in the Allow column to grant Read permission to the user, and then clickOK.
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