SSD, CMMI-DEV Engineering PAs
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Sources of Service System Requirement:
- Service Agreement
- Defects and problems identified during both service delivery and incident resolution and prevention processes.
The Service System Development process area focuses on the following activities:
- Collecting, coordinating, analyzing, validating, and allocating stakeholder requirements for service systems
- Evaluating and selecting from alternative service system solutions
- Designing and building or composing (as needed), integrating, and documenting service systems that meet requirements
- Verifying and validating service systems to confirm they satisfy their intended requirements and they will satisfy customer and end-user expectations during actual service delivery
The mapping ->
转自“Using CMMI-DEV and CMMI-SVC together”, Presented by Alex Stall and Eileen Forrester
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