EMC ControlCenter 6.1 install update bandle 9 failed

https://community.emc.com/message/553651#553651

问题是：

Aleksandr 2011-7-5 上午6:25

I install update bandle 9 on the ControlCenter 6.1 but instal failed with this error:

 

StorageScope Repository Pre-upgrade failed.Please review log:

 

 

sys password retrieve from lockbox successful
system password retrieve from lockbox successful
emcsts password retrieve from lockbox successful
emcstsstaging password doesnot exists in lockbox
Error: sys password is default...
Error: system password is default...
Error: emcsts password is default...
Error: DSS Repository Password Validation Failed,Since Passwords are Not Changed
Error: Please run emcsts_changepassword embedded on StorageScope Host to change the dss passwords
Error: Please check error file C:\ECC\Repository\admin\emcsts_scripts\exec\dss_preupgrade_password.err
Error: Please check the C:\ECC\log\ECP.log to see DSS passwords are successfully changed

 

How can i  change passwords?

 

Help me please!!

解决办法是：：

Aleksandr,

 

Looks to me the WEB.lb has default passwords, but not sure whether the database too has the default passwords.

 

1.

You can run emcsts_getversion on dos prompt in the STS Repository host to see if the emcsts password in the WEB.lb is connectable & returns version info

 

2.

If emcsts_getversion runs fine then we can change the default passwords by running the password change utility as mentioned below non STS Server host.

 

Go to %ECC_INSTALL_ROOT%\Tomcat\webapps\srm\conf and run the batch file with parameter embbeded asemcsts_changepassword embedded

 

%ECC_INSTALL_ROOT%\Tomcat\webapps\srm\conf\emcsts_changepassword embedded

 

3.

Once the above command works fine then emcsts_getversion & emcsts_recomp_invalid batch files to see that passwords are in correct for upgrading to UB11

If there is any error while running the utility to change the storagescope passwords, please send us the error if any and the WEB.lb to [e-mail]

Also send the WEB.lb from both location of StorageScope Repository and Server host if different (from ECC\lockbox & _emcstsbackup_\lockbox)

 

4.

CQ, I meant to open the CQ in clear quest to track the issue if this is happening at the customer host or in the EMC field location.

 

Srikanth Divi

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